Our approach

How we work

Clients identify easily with us because of our depth of knowledge in, and our passion for, our specialist areas.  Our specialist expertise, developed over years of concentrated focus, allows us to move rapidly to the key issues and filter out less important aspects.

We invest significant non-chargeable time in deepening our knowledge and understanding in these areas, in developing our specialist expertise, and in our clients' businesses.

Our approach to legal services is relationship based and client oriented. Our focus is on establishing deep relationships with a limited number of strategic clients in each area and to provide those clients with first-rate advice and unrivalled levels of access and availability.

We aim for our conversations with our clients to be informed exchanges of information.  We do not expect our clients to train us in the relevant subject matter.

Direct communication

Our advice and style of communication is concise, open and direct. Our views are informed by our knowledge of the law, but also by our deep understanding of the industries in which our clients operate.  We are courageous in our opinions, even when they may not be what our client wants to hear.  We will always give a view - we don't fence-sit - and if we advise a client that something cannot be done, we look for an alternative pragmatic and commercial solution to the problem.

Employee support

We place tremendous importance on our employees' growth and well being. We offer them an encouraging and supportive environment where they can realise their full career potential while working for the best clients, doing the most interesting and challenging work. They are well rewarded and we expect all of our legal staff to have the potential to make partner.

Our charges

We are upfront about our charges. We believe that our clients must clearly understand the costs involved before we start our work. As a result, our clients know what to expect in advance of receiving our invoices.

Sometimes hourly billing will not meet the business requirements of particular projects. In these circumstances, we can be flexible and creative in our fee arrangements.

Location

We provide advice to clients internationally through our offices in Sydney, Auckland, Singapore and London. Our strategy is to get as close as possible to our clients and we have ambitious plans to progressively expand our global footprint over time.